Support

Getting started

What do I need?

An iPhone with iOS 18 or later. For the watch app, an Apple Watch with watchOS 26 or later; runs can also be recorded on the iPhone alone.

Feelrun does not see my workouts

Open Settings › Health › Review Access in Feelrun and allow workouts, heart rate and routes. Then tap Re-import History.

My runs appear twice in Apple Health

If another app (for example Strava) also writes your runs to Apple Health, each run is there twice. Feelrun explains how to turn that off in Settings › Health.

Feelrun Pro

What does Pro include, and what does it cost?

After the free 30 days: recording new runs, hikes and walks, changes to your runs, the AI coach, the training plan and live sharing. It is one purchase, not a subscription. The price is shown in the app.

How do the free 30 days work?

Start them at the first launch or in Settings › General › Feelrun Pro. For 30 days everything is open. Nothing is charged, not then and not after, and there is no subscription to cancel.

What happens after the 30 days?

Feelrun becomes read-only: your runs until then, your history, statistics, comparisons and replays stay to read, and your runs are in Apple Health. Nothing new is recorded, changed or planned: recording, changes to your runs, the AI coach, the plan and live sharing need Feelrun Pro, one purchase, once. Workouts Apple Health gets after the 30 days show in Feelrun once Pro is bought.

Does a new version bring free days again?

Yes. Each new version of Feelrun (1.1, 1.2 and on; not small fixes) brings 14 free days of everything again, to try what's new, to anyone whose free days are over and who has not bought Pro. Start them when the new version offers them, or in Settings › General › Feelrun Pro. As with the 30 days, nothing is charged and there is no commitment; afterwards Feelrun is read-only again, and your runs until then, including those of the 14 days, stay.

I bought Pro on another device, or reinstalled the app

Open Settings › General › Feelrun Pro and tap Restore Purchases. Use the same Apple Account you bought it with.

Refunds

Purchases are handled by Apple. Ask for a refund at reportaproblem.apple.com.

AI coach

Why does the AI coach need my own API key?

Feelrun has no server. The coach sends your request straight from your iPhone to OpenAI or Anthropic, under your own account and your own key, entered in Settings › AI. Feelrun asks before any workout data is sent, and you can withdraw that at any time.

How do I get a key and turn the coach on?

The key comes from OpenAI or Anthropic, not from a ChatGPT or Claude subscription, which does not include it. You pay the provider for what Feelrun asks; you can set a spending limit there. Settings › AI shows the steps, with links.

Your own AI keySix steps, with pictures of each screen →

To stop, tap Remove Key in Settings › AI, or delete the key on the provider's page.

Is the coach medical advice?

No. Feelrun is for training support only. Heart-rate limits and zones are training aids: with a heart condition, ask your doctor which heart rate is right for you. If you feel pain, dizziness, chest pain or faintness, stop and seek help.